Warranty Policy
Warranty Policy
Gadget Guru Official har product pe check warranty offer karta hai jo aap ko peace of mind deta hai aap ki purchase pe.
Warranty Coverage
Standard warranty period product type ke hisaab se hoti hai:
- Earbuds & Earphones: 7 days check warranty (dead on arrival)
- Smart Watches: 7 days check warranty + brand warranty (jahaan applicable)
- Speakers: 7 days check warranty + 3 months limited warranty
- Chargers & Cables: 7 days check warranty
- Phone Coolers & Accessories: 7 days check warranty
Note: Product page pe har item ki specific warranty duration mentioned hoti hai.
Warranty Kya Cover Karti Hai
- Manufacturing defects
- Product delivery ke waqt already faulty
- Battery jo pehli charge par kaam nahi karti
- Physical damage jo delivery ke waqt ho
Warranty Kya Cover Nahi Karti
- Physical damage after use (drops, water, misuse)
- Wear and tear normal use se
- Unauthorized repair ya modification
- Warranty seal tooti hui
- Consumables (ear tips, silicone covers)
Warranty Claim Process
- Issue milne pe 24-48 hours mein contact karo (photo/video evidence ke saath)
- Order ID aur product details share karo
- Approval milne pe product humein courier karo (Rs 200 return shipping aap bear karenge unless defective on arrival)
- Inspection ke baad: Replacement / Repair / Refund (jo bhi applicable ho)
- Process time: 5-10 working days
Defective on Arrival
Agar product delivery ke waqt defective mile to 24 hours ke andar report karo. Is case mein hum:
- Full refund ya replacement denge
- Return shipping bhi hum bear karenge
Contact for Warranty
WhatsApp: +92 XXX XXXXXXX
Email: admin@gadgetgurupk.com
Subject: Warranty Claim - Order #GG-XXXX